2020 Market Insights Report: Chasing after a new stability


Second, at Rock Health, we believe the primary type of telemedicine utilized by many Americans today does not always reflect the future potential of virtual care. The bets made by other digital health investors this year signal they share this view. Much of the telemedicine used this year is akin to replacing an in-person visit with a virtual one, using one-on-one care over the phone or a computer screen. These interactions appear like the traditional concurrent, patient-provider model that has governed a reactive, episodic, and pricey care design. This type of interaction and care will to some degree constantly be required, and when clients have both telemedicine and in-person alternatives readily available, they are today mainly selecting in-person.

However a number of the dominant digital health business funded this year use virtual care that is sustained, normally outcome-driven, and tech-enabled. These companies enable repeating interactions in between a client and a care group (concurrent and asynchronous), typically with information streaming from connected monitoring gadgets, in support of disease tracking and management. This design is being performed by a number of the most well-funded companies of the year, such as: Lyra Health ($110M), Virta Health ($93M in January and $65M in December 2020), Omada Health ($57M), Podimetrics ($25M), and Brightline ($20M). Teladoc has likewise made it clear, through its acquisition of Livongo, that they are banking on a virtual care model that integrates in person visits with programs that use ongoing health management through linked gadgets, algorithm-driven suggestions, and virtual touchpoints with providers. Of course, lots of innovations still require to come to fruition so virtual care capabilities come closer to matching the capabilities of an in-person service provider, consisting of at-home diagnostics and remote patient monitoring. For instance, TytoCare raised $50M for its at-home diagnostic and telemedicine platform, expanding the scope of services that can be securely and effectively delivered in the home. Additionally, Conversa Health raised $12M in 2020 to further its patient profiling and health signals AI platform, allowing individualized messaging, health reminders, and care to be delivered at-home. As investors, we believe pushes in this instructions towards constant, tech-enabled virtual care will yield a much better and more effective client and supplier virtual care experience.

Furthermore, digital health is providing customers important healthcare experiences far beyond a virtual check out. Take digital drug store and shipment. Amazon Pharmacy made waves with their launch in November 2020, bending their medical, technical, and consumer experience knowledge to be a powerful gamer in this area. CVS, Walgreens, and Rite Aid are already feeling the effect, as evidenced by stock price drops right after Amazon’s statement. Meanwhile, in the quest to make scientific evaluations and prescription shipment more comparable to the ease of grocery delivery, startups in the area Alto, Ro, and Hims all had big years in between fundraising, acquisitions, and a SPAC statement.

Telehealth gos to might be down relative to their peak, but we prepare for a durable, brand-new stability well above pre-pandemic levels. And the next wave of virtual care options– which are established to offer value beyond the constraints of episodic, in-person gos to– are well on their method, with significant funding in tow. Business purchasers are showing interest, as evidenced by uptick in reimbursement and investment, outlined next.

‘Will the genie return into the bottle?’ I’m not worrying about that. Healthcare stakeholders have actually had this wealth of virtual care experiences, excellent and bad, simple and hard– that experience develops creativity, produces notified clients, who begin to actually understand what is possible through digital health.

— Liz Rockett, Director, Kaiser Permanente Ventures